Shipping policy

Order Processing Time
All orders are processed within 1 to 3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. If we experience a high volume of orders, processing may be delayed by a few days. Customers will be notified in case of significant delays.

Shipping Time
Delivery times vary depending on your location. Standard shipping usually takes 5 to 12 business days after dispatch. In some remote areas, delivery may take longer due to courier limitations.

Shipping Charges
Shipping charges (if applicable) will be calculated and displayed at checkout before payment. Occasionally, we may offer free shipping promotions, which will be clearly mentioned on the store.

Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS so you can monitor your delivery status.

Incorrect Address
Please ensure all shipping details are correct at the time of order placement. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages
If your order is significantly delayed or appears lost in transit, please contact our support team. We will coordinate with the courier service to resolve the issue as quickly as possible.

Contact Information
For any shipping-related questions, you can contact our support team through the contact page on our store.